February 10, 2023

In the hospitality industry, the customer experience is everything. Whether a guest is staying in a hotel, dining in a restaurant, or visiting a theme park, the goal is to create a memorable and enjoyable experience that will keep them coming back for more. So how can hospitality organizations create the ultimate guest experience? Here are some best practices to consider.

February 10, 2023

The hospitality industry is one of the fastest-growing and most competitive industries in the world. With numerous hotels, resorts, and restaurants, the industry is always looking for ways to improve customer satisfaction and maintain a competitive edge. One of the most effective ways to achieve this goal is by investing in employee training and development.

February 02, 2023

To become a great server in a restaurant, it is important to gain experience in customer service, familiarize yourself with the menu, understand restaurant policies and procedures, be organized, aware of the kitchen's pace, pay attention to detail, practice good hygiene, and be a team player. These skills will help you succeed in this challenging but rewarding career.

February 02, 2023

Navigating state alcohol laws and regulations for servers can be a complex and confusing task, but it's essential for the success of a bar or restaurant. The laws and regulations surrounding alcohol service vary widely from state to state, and it's important for servers to understand the specific rules and regulations that apply in their area.

January 28, 2023

Empty tables and dwindling profits are all too common during slow seasons. But don't let this time of year get you down - with a little bit of strategy and a lot of perseverance, you can turn things around.

January 10, 2023

Welcome to the new year, when we all make grand plans and resolutions to better ourselves and our businesses! Here are 10 new year's resolutions that will help you run a more profitable business in 2023.

December 29, 2022

Aside from pouring drinks or serving meals, servers do an important job as customer-facing ambassadors. As a bartender or server, one vital skill you must have is your ability to make friendly conversations with guests. When customers feel like they are being served by someone friendly and helpful, they like both the bar/restaurant and the server more.

December 12, 2022

Restaurant managers have a lot of responsibilities and duties. They oversee the establishment’s finances, staffing, marketing, and customer service. It can be a tough job for anyone to handle. Many factors can contribute to restaurant manager burnout. Some of these include stress from managing staff and customers, stress from being short-staffed, and long hours...

December 06, 2022

If you can delight your customers, they'll be more likely to frequent your establishment and recommend your bar or restaurant to their friends, which means more business for you. Here are 7 Tips for Delighting Customers at Bars and Restaurants...

December 03, 2022

Looking to boost your career in the beverage service industry? LIQUORexam.com offers top-notch California RBS training at an unbeatable price of just $4.95 for a limited time this winter. Our program is approved by the California ABC and designed to equip you with the essential knowledge and skills to serve alcohol responsibly within the state. With over 25 years of experience educating over 300,000 alcohol servers, we're committed to providing you with the fastest, most affordable, and highest rated RBS training. Don't miss this exclusive opportunity to excel in your career and gain your California RBS training certification. Enroll now!

December 01, 2022

There are many ways to increase your check average. One way is to upsell. Upselling is a sales technique in which a customer is offered the opportunity to purchase an additional product or service. Customers are offered additional or more expensive items that are related to what they're already buying. Here are five upselling techniques that can be used in a variety of selling situations.

November 29, 2022

Many people don’t realize how much work goes into serving alcohol at a bar or restaurant. Not only must you properly pour drinks according to the recipe, make sure each drink is served in a sanitary manner, but you’re also responsible for keeping your guests as safe and satisfied as possible. Servers in the alcohol service industry are there to ensure customers are having a good time, but this also comes with added responsibilities.

November 21, 2022

As a server, there are a lot of techniques you can use to up your income. There is no perfect formula for getting great tips. But if there's a common theme among servers that make more tips, it's the ones who are approachable and enthusiastic, who have excellent communication skills, and who aren't afraid to go above and beyond for their guests.

November 14, 2022

The holiday season is a busy season for restaurants, but to get people through the door, you have to have a marketing plan in place. Send out the word. Get creative with your marketing strategy by hosting contests or social media campaigns that promote your restaurant's offerings.

November 08, 2022

Hiring and retaining servers in the hospitality industry isn't easy. To help you get it right, we uncovered 10 tips that will guide you to success. Read this blog post to learn the secrets!

November 08, 2022

Restaurant management is a demanding field with managers being responsible for many facets of the business, including customer service, employee morale, and overseeing stock levels. Here are five essential qualities that every restaurant manager must have to operate their establishments successfully.

August 30, 2022

Liquor describes a vast range of alcoholic spirits which have been distilled from fermented grains, fruits and vegetables. With the use of a pure distillation process is how liquors are produced, as opposed to producing alcohol via sugar fermentation. The mixture is separated, during the distillation process, with pure vapor being produced as a result. I’m doing so, the vapor then condenses; it forms liquor with higher content in alcohol. Liquors can be consumed on their own (chilled or at room temperature), with a mixer, over ice, with water, or as part of a shooter or cocktail. Most bars will stock a large array of liquors, which includes brands known worldwide, or local varieties as well.

August 30, 2022

A bartender to plays multiple hats. Customer service is very important in any industry, especially in the bar industry. Sometimes you will be a chaperone, a coach, a server and even a soundboard. There are two important things to remember as a bartender: Always make sure your customers are safe. Always make sure your customers are satisfied. There will be times when there is conflict. For example, if you are trying to protect customers safety and it requires them to be dissatisfied, safety should always come first.

August 30, 2022

If you are a bartender, you have probably been asked to serve alcohol to a patron who is not of legal drinking age. You may feel like the most important thing that you need to know is how to refuse this request properly and without offending the guest. However, there are several strategies for dealing with this type of situation that can help ensure your safety as well as keep customers happy and satisfied with their experience at your bar or restaurant.

August 30, 2022

A bartender job can be exciting with opportunities to meet new people, learn new skills, and enjoy watching the most popular events a TV can show while you're at work. Not only does a bartender enjoy the social part, but the job is also statistically proven lucrative. Before making your final decision to apply as a bartender, you should know the benefits and drawbacks involved in it.