Our Diversity, Equity, and Inclusion course for the hospitality industry is designed to help professionals create an inclusive and welcoming environment for all customers and employees. In this course, you will learn about the importance of diversity, equity, and inclusion in the hospitality industry and how to create a workplace culture that is respectful and inclusive to all.
Welcome to Diversity, Equity, and Inclusion, a course designed to give hospitality industry professionals an overview of how inclusivity is essential to creating a positive work environment. This course will cover the basic understandings of diversity, equity, and inclusion, and will also cover frequent challenges of diversity in the hospitality industry and strategies to overcome them.
This course provides an introduction to Diversity, Equity, and Inclusion (DEI) in the Hospitality Industry. Through this course, professionals in the hospitality industry will gain an understanding of the importance of creating an inclusive environment and how to implement practices that promote diversity and equity.
Students will explore various dimensions of diversity and examine the challenges and barriers that individuals from underrepresented groups may face in the hospitality industry. Additionally, students will learn about the business case for DEI and how it can benefit the industry, including improving customer satisfaction, employee retention rates, brand reputation, and profitability.
You'll gain an understanding of topics such as implicit bias, cultural competence, and the impact of diversity on customer satisfaction. The course will provide you with practical skills for creating an inclusive work environment, including effective communication strategies, techniques for managing diversity-related conflicts, and how to promote a culture of inclusion.
By the end of this course, you will have the knowledge and skills necessary to foster diversity, equity, and inclusion within your workplace, promoting a culture that is welcoming to all customers and employees. Join us today to make a positive impact in the hospitality industry and beyond.
So, are you ready to dive in and start your journey to learning all things inclusive? Sign up today!
View a Sample of This Course Here
This course and website are developed to work on any smartphone, tablet, laptop or desktop. This training is a self-paced online course and the site tracks your progress so you are able to log-off and resume training where you left off.
Lessons in this course include:
- Lesson 1: Introduction to Diversity, Equity, and Inclusion
- Lesson 2: Understanding Diversity, Equity, and Inclusion
- Lesson 3: Barriers and Challenges to Diversity, Equity, and Inclusion in the Hospitality Industry
- Lesson 4: Strategies for Promoting Diversity, Equity, and Inclusion in the Hospitality Industry
- Lesson 5: Case Studies and Best Practices
- This self-paced course
- 100% VIDEO TRAINING
- Learn at your own pace
- Log out and resume where you left off
- Works on All Devices
- 90-day Course Access
- Free printable wallet card
Are you an owner or a manager and have multiple employees to train? If so, call us at 888-344-5554 or email us at email@example.com to discuss your training needs. All Single Location and Multi-Location Account holders corporate accounts may pre-purchase course credits or request billing with net-30 terms (there is no qualification process required for billing).
- No set-up fees, ongoing, or hidden fees.
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